Dialing and Communication Technology
Technology is a central ingredient in telemarketing potential, but the pace of change has challenged many in the industry. Procom’s approach is totally opportunistic; we’re able to adapt leading edge concepts as they become available, delivering a performance advantage for our clients. Cutting edge technologies, including predictive dialing, inbound advanced call routing backed by digital recording capability give our clients the competitive edge in virtually any marketplace.
Our highly educated, compensated and motivated teleservice representatives provide better communication and interaction with your customers and prospects. We understand that the real key to servicing our customers is the talent of the staff we dedicate to handling their projects. Procom has had great success in attracting talented employees. Our clients consistently achieve the highest level of customer satisfaction with a lower cost of acquisition.